Frequently Asked Questions

DeltaPlugins is a platform that provides high-quality plugins for Minecraft servers. We offer both free and premium plugins designed to enhance your server's functionality, improve player experience, and simplify server management.

Our platform includes a marketplace for discovering plugins, tools for managing your plugins, and comprehensive documentation to help you get the most out of our products.

Yes, you need to create a free account to download and use our plugins. Creating an account allows you to:

• Download plugins from our marketplace
• Keep track of your purchased plugins
• Receive updates and support for your plugins
• Participate in our community forums

You can create an account here.

We offer a wide range of plugins across various categories, including:

• Economy - Currency systems, shops, and markets
• Administration - Server management, moderation, and security tools
• Gameplay - Custom game mechanics, quests, and player progression
• World Management - World editing, protection, and generation
• User Interface - Menus, scoreboards, and visual enhancements

You can browse our full collection in the plugin marketplace.

Yes, we design our plugins to be compatible with most other popular Minecraft plugins. We follow best practices to ensure minimal conflicts and provide integration with common plugin ecosystems.

Each plugin's page lists any known compatibility issues or required dependencies. If you encounter any compatibility problems, please contact our support team for assistance.

Most of our plugins support Minecraft versions 1.16.5 and newer. Each plugin specifies its supported versions on its marketplace page.

We prioritize keeping our plugins updated for the latest stable Minecraft releases, typically within a few weeks of a new version launch. Legacy version support varies by plugin, so please check the individual plugin details for specific compatibility information.

Installing a DeltaPlugins plugin is straightforward:

1. Download the plugin .jar file from your plugin library
2. Upload the .jar file to your server's /plugins directory
3. Restart your server
4. Configure the plugin as needed (configuration files will be generated in the plugin's folder)

For more detailed instructions, see our installation guide.

To update a plugin:

1. Stop your server
2. Download the latest version from your plugin library
3. Back up your existing configuration files
4. Replace the old .jar file with the new one
5. Start your server
6. Check for any configuration changes that might be needed

Some plugins may require additional steps when updating. Always check the plugin's update notes for specific instructions.

If you're experiencing issues with a plugin, try these troubleshooting steps:

1. Check your server console for error messages
2. Verify that you're using a compatible Minecraft version
3. Ensure all required dependencies are installed
4. Check that your configuration files are correctly formatted
5. Try the plugin on a clean server installation to rule out conflicts

If you're still having issues, check our tutorials for plugin-specific troubleshooting or contact our support team.

Our plugins are designed to be highly configurable without requiring code modifications. For most customization needs, you can use the configuration files.

If you need functionality that isn't available through configuration, we recommend:

• Checking if the plugin has an API for extending functionality
• Requesting the feature through our feature request system
• Exploring our premium customization services for enterprise clients

Please note that directly modifying our plugin code may violate our terms of service and could cause compatibility issues with updates.

Our plugins are primarily designed for Bukkit, Spigot, and Paper servers. Compatibility with modded servers depends on the specific server software:

• Forge: Our plugins generally do not work with pure Forge servers
• Fabric: Our plugins generally do not work with pure Fabric servers
• Hybrid platforms (like Mohist, Magma, or SpongeForge): Limited compatibility, not officially supported

We recommend using Paper or Spigot for the best experience with our plugins.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Stripe
• Cryptocurrency (Bitcoin, Ethereum)

All transactions are processed securely through our payment providers.

Yes, we offer refunds under the following conditions:

• The request is made within 14 days of purchase
• The plugin doesn't work as described and our support team cannot resolve the issue
• You haven't used the plugin in a production environment

To request a refund, please contact our support team with your order details.

Please note that customization services, subscription renewals, and plugins that have been extensively used are generally not eligible for refunds.

When you purchase a premium plugin, you receive:

• The plugin .jar file for installation on your server
• Access to all updates for the duration of your license
• Priority support via our ticket system
• Access to plugin-specific documentation and tutorials
• License to use the plugin on one server (unless specified otherwise)

Some plugins may include additional benefits, which will be listed on the plugin's marketplace page.

Our plugin licenses typically work as follows:

• Single Server License: Allows you to use the plugin on one Minecraft server
• Network License: Allows you to use the plugin on multiple servers within the same network (typically 3-5 servers)
• Developer License: Allows you to use the plugin on development/testing servers in addition to production servers

Licenses are typically valid for:

• Lifetime: Permanent access to the version you purchased and all updates released during your support period
• Subscription: Access to the plugin and all updates for the duration of your subscription

The specific license terms for each plugin are displayed on the plugin's marketplace page before purchase.

Yes, we offer several discount options:

• Bundle Discounts: Save when purchasing multiple related plugins together
• Volume Discounts: Discounts for purchasing multiple licenses of the same plugin
• Loyalty Discounts: Returning customers may receive special offers
• Seasonal Sales: We run periodic sales throughout the year

For large orders or custom requirements, please contact our sales team for personalized pricing.

We offer several support channels:

• Documentation: Comprehensive guides and tutorials in our documentation
• Support Tickets: Direct assistance through our ticket system
• Discord Community: Join our Discord server for community support
• Email Support: Contact us at [email protected]

Premium plugin customers receive priority support with faster response times.

Our support team is available during the following hours:

• Monday to Friday: 9:00 AM - 6:00 PM EST
• Saturday: 10:00 AM - 4:00 PM EST
• Sunday: Limited monitoring for urgent issues

Typical response times:

• Premium Support: Within 24 hours (business days)
• Standard Support: Within 48-72 hours (business days)

For urgent issues outside of these hours, premium customers can use the emergency support option in their dashboard.

Yes, we offer custom development services for clients who need specialized solutions. Our services include:

• Custom plugin development
• Modifications to existing plugins
• Integration between plugins
• Server setup and configuration
• Performance optimization

Custom development is quoted based on the scope and complexity of the project. To request a quote, please fill out our custom development form.

To report a bug, please follow these steps:

1. Check our documentation to ensure you're using the plugin correctly
2. Verify the issue isn't already known by checking the plugin's marketplace page
3. Submit a detailed bug report through our bug report form including:
   • Plugin name and version
   • Server software and version
   • Steps to reproduce the issue
   • Error messages (if any)
   • Server logs (if relevant)

Our development team reviews all bug reports and prioritizes fixes based on severity and impact.

Yes! We welcome feature suggestions from our community. To suggest a feature:

1. Check if the feature already exists or has been suggested by reviewing the plugin's marketplace page
2. Submit your suggestion through our feature request form
3. Be as detailed as possible about how the feature should work and why it would be valuable

Our team reviews all feature requests and incorporates popular and feasible suggestions into our development roadmap. While we can't implement every suggestion, we value your input in shaping our plugins.